Privacy Policy

Your privacy is our priority. Learn how EthniCart collects, uses, and protects your information.

Introduction

EthniCart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our e-commerce platform.

Last Updated: January 2025

Information We Collect

For Buyers:

  • • Name, email, phone number
  • • Delivery addresses
  • • Payment information (encrypted)
  • • Order history and preferences
  • • Device and browser information

For Sellers:

  • • Business name and registration
  • • Contact and address details
  • • Bank account information
  • • Product listings and inventory
  • • Sales and financial records

How We Use Your Information

Service Provision

Processing orders, payments, deliveries, and providing customer support.

Communication

Order updates, promotional offers, important notices, and customer service.

Platform Improvement

Enhancing user experience, developing new features, and fixing issues.

Security & Compliance

Fraud prevention, security monitoring, and meeting legal requirements.

Information Sharing

We Never:

Sell, rent, or trade your personal information to third parties.

Limited Sharing With:

  • • Payment processors (for transactions)
  • • Delivery partners (for shipping)
  • • Sellers (order-related information only)
  • • Legal authorities (when required by law)

Security Measures

SSL Encryption
Secure Passwords
Access Control
Data Backup
Regular Updates
24/7 Monitoring

Your Rights

Access Your Data

Request a copy of your stored information

Correct Information

Update or fix incorrect data

Delete Account

Request deletion of your personal data

Data Portability

Transfer your data to another service

Restrict Processing

Limit how we use your information

Withdraw Consent

Opt out of marketing communications

Contact Us

Privacy Questions:

privacy@ethnicart.com
+880-1XXX-XXXXXX

Address:

EthniCart Limited
Gulshan-2, Dhaka-1212
Bangladesh

We respond to all privacy inquiries within 30 days and are committed to protecting your personal information.