Building trust through transparency. Your journey with authentic Bangladesh starts with understanding our commitment to you.
Welcome to EthniCart! By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.
These terms apply to all visitors, users, and customers who access or use EthniCart's e-commerce platform for authentic Bangladeshi products.
EthniCart provides an online marketplace for authentic Bangladeshi products including:
We connect customers directly with local artisans and producers across Bangladesh, ensuring authenticity and supporting traditional craftsmanship.
To make purchases, you must create an account and provide accurate, complete information. You are responsible for:
When you place an order, you make an offer to purchase products. We reserve the right to accept or decline your order for any reason.
We strive to deliver authentic products safely and promptly. Delivery times may vary based on product availability and location.
1-2 business days
3-5 business days
5-7 business days
We want you to be completely satisfied with your authentic Bangladeshi products. Our return policy ensures your peace of mind.
Contact us within 7 days of delivery to initiate a return. We'll provide return instructions and arrange pickup where possible.
Refunds will be processed within 5-10 business days after we receive and inspect the returned item.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
All content on EthniCart, including images, text, and logos, is protected by copyright and trademark laws.
EthniCart's liability for any claim related to products or services is limited to the purchase price of the specific product.
We may update these terms periodically. Continued use of our services constitutes acceptance of updated terms.